About Us

The founder of The Flooring Room, Steve Ferris is third generation in the flooring industry and has been involved with flooring in Tauranga (and internationally) all of his life. This vast experience has allowed Steve to hand pick the suppliers, products, installers and team to create something special – A flooring store run by passionate locals who care.

The team at The Flooring Room have seen the difference between big corporates and the love and care a local can give and realised that the suppliers saw this too. They know that price matters so set up a massive carpet warehouse (the biggest in the Bay) allowing them to buy all flooring types in bulk giving phenomenal deals with all the major brands.

The Flooring Room is a member of The Flooring Foundation – a group of like-minded independent retailers that are supported by Australiaslia’s largest carpet manufacturers Godfrey Hirst and Feltex.

A big part of the vision that Steve and the team have created they refer to as “local love” – to give the customer what they want. If this means they want a consultant to come to them with all the samples, no problem. If they want it after hours, no problem. Free colour consultation? (valued at $120) – you guessed it, no problem.

Meet the team

Steve

Owner of The Flooring Room

Being a third generation flooring guy I was born with “fluff in my veins”. I ran the national product program for NZ’s biggest flooring chain but when they sold to an Australian private equity I decided it was time to fulfil my dream of creating The Flooring Room. I put my name to every job and am extremely proud of what we can do for you.

Justin

Flooring Consultant

Justin knows flooring. He’s been in the industry for 30 years and his passion and drive to get you the floor you want is unrivalled in the bay. If you’ve got a flooring job, no matter how tricky (or simple), he’ll make sure it goes smoothly from start to finish.

Esmae

Flooring Colour Consultant

Esmae adds the style and flair to The Flooring Room. When it comes to advice on interior design and making your dream come to life Esmae is the lady for you. We realise that whatever you are doing with flooring, it’s a part of a bigger project which is why Esmae has a full range of paint and other samples to ensure you’ll be rapt with the final result. Esmae has been working with flooring for over 12 years and is available for in-home colour consultations.

Dave

Flooring Consultant

Dave’s another legend of the flooring industry having worked in it for over 30 years. Dave is a solution focussed guy and will find the flooring solution to whatever your flooring challenge may be.

Andy

Flooring Consultant

Andy specializes in rental properties and currently looks after a portfolio of 5 agencies along with other projects. Having worked as a builder, a floor layer, and a decorator in the past, he has a solid understanding of what pain points can arise and how to get through them in the most cost-effective way. He will always opt for quality, NZ-made materials when possible.

Stephen

Commercial Flooring Consultant

With decades of experience in the commercial flooring industry Stephen has worked with all types of flooring.  If you are working on a tricky commercial flooring project whether it’s a multi-story office development, a healthcare facility or a small office Stephen is the guy to work with you.

Brenden

Flooring Consultant

After a decade working in the flooring industry in the Waikato, Brenden has made the move to the sunny bay.  He’s a trained interior designer so is able to pull together all the elements to make you love where you live.

Nick

Flooring Consultant

Nick is new to the flooring industry but having worked for a bedding company for 12 years the chances are if you’ve brought a bed in Tauranga Nick has helped you out.

Nick is passionate about customer service and will ensure you get well looked after from start to finish

Sharlene

Showroom Flooring Consultant

Sharlene works part time at The Flooring Room helping clients make decisions on the products she knows will look great in their homes.

She knows style and interior decor and as such is great to bounce ideas off.

Terry

Flooring Consultant

Terry is our Waihi based Flooring Consultant and has sold and laid flooring for more than 40 years.

If you need flooring, Terry is happy to come to you with all the options you need to look at and come up with the right solution for you.

Allison

Administration

Allison has made the admin functions of flooring businesses tick for over ten years. As is often the way with the admin people they are the unsung heroes of the business beavering away in the background making sure everything works as it should.

Nui

Operations Manager

Nui runs the engine room of The Flooring Room – our dedicated, hard working and skilled installers.

Like the rest of the team Nui knows flooring and that helps ensure our jobs run on time every time.

Hamish

Flooring Consultant

As a father of six children, a committed Foody, and having been an interior designer for over thirty years, Hamish believes the approach to choosing materials for your home should be well planned and researched. This is to ensure what you have chosen fits the brief, continues to look its best for as long as possible, and delivers as little stress while making it easy to maintain.

Our core Installers

We’ve got a great bunch of installers working as part of the team – Some of which have been working with us personally for 30 years or more – Talk about experience! The installers are absolutely key in making your job a good one and for that reason we don’t cut corners. Plus all our installations are guaranteed for the life of the product!

Lena & Flossie

Product Testers

Lena and Flossie are our tireless product testers.

Lena is 4th generation flooring and she loves nothing more than putting the products through its paces. Flossie loves the softer carpets and specialises in scratch testing of the hard flooring.

Whether it’s throwing food around to test the stain resistance or rolling around on the carpet to test the softness Lena and Flossie are experts at ensuring The Flooring Room have the very best products.

WHAT OUR CLIENTS SAY

My job was only a small one but the team at The Flooring Room worked through all the colour options to ensure the interior scheme would work – I’m rapt with the result – Thanks guys!- Jill - Mount Maunganui
Having three young boys we needed flooring that would be very practical – and stain resistant! Steve suggested a stain resistant product which not only cleans up well but looks great too.- Kelly & Aaron - Papamoa
The whole process from start to finish was so easy – they guided us through the whole process and the layers were outstanding.- Maeleen & Tom - Matamata